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Disability Living Allowance and Attendance Allowance. For claim forms decisions made on claims contact your local Social Security office or call 0800 882 200.
Benefits Enquiry Form Completion Service For help completing a benefit form 0800 441 144. For callers using a textphone 0800 24 33 55
National organisations for carer support
This section contains information on Wales wide organisations that offer support to carers and those they care for. Organisations listed here include Alzheimers Society, Age Concern and Crossroads.
Age Concern
Nationally and locally they provide information and support for older people (60+) and their carers. Local groups often help individuals to gain access to services. They can offer practical support such as day care, lunch clubs, home visits and social activities.
National helpline: 0800 009 966 (freephone)
Website: www.ace.org.uk
Age Concern Cymru
Ty John Pathy
13/14 Neptune Court
Vanguard Way
Cardiff
CF24 5PJ
Tel. 029 2043 1555
enquiries@accymru.org.uk
Alzheimer’s Society
Provides information, advice and support for people with Alzheimer’s and their carers. It runs specialist networks for young people with dementia and gay carers. Locally is has a number of support groups.
Helpline: 0845 300 0336 (local rates)
Website: www.alzheimers.org.uk
3rd Floor Baltic House
Mount Stuart Square
CARDIFF
CF10 5FH
Tel: 02920 480593
Contact A Family
Provides information and advice and support to parents and families who care for children with a disability or special need.
Helpline: 02920 396624
Website: www.cafamily.org.uk
33-35 Cathedral Road
Cardiff
CF11 9HB
Crossroads
Runs a network of care attendant schemes to enable carers to take a break. Local schemes provide breaks, holidays and respite care.
Website: www.crossroads.org.uk
Crossroads Wales
33-35 Cathedral Road
Cardiff
CF11 9HB
Tel: 02920 090087
Mencap
Provides information, residential, education and employment services, leisure opportunities, individual support and advice for people with a learning disability, their families and other carers.
Helpline: 0845 808 1111 (freephone)
Website: www.mencap.org.uk
Mencap Cymru
31 Lambourne Crescent
Cardiff Business Park
Llanishen Cardiff
CF14 5GF
Tel: 029 2074 7588
Parkinsons Disease Society
Maritime Offices
Woodland Terrace
Maesycoed
Pontypridd CF37 1DZ
Tel: 01443 404916
Princess Royal Trust for Carers Supports carers through its network of over 100 local carers’ centres.
Victoria House
250 Cowbridge Road East
Canton
Cardiff
CF5 1GZ
Telephone: 02920 221788
Website: www.carers.org
Hafal
Provides information and advice, for people affected by severe mental illness and their carers.
Suite C2, William Knox House
Britannic Way
Llandarcy
Neath SA10 6EL
Tel: 01792 816 600
Fax: 01792 813 056
Email: hafal@hafal.org
Citizens Advice Bureau
For information on a wide range of legal, financial and consumer issues. There are over 100 CABx in Wales. See your local telephone directory for your nearest bureau.
Cymraeg